Thursday, April 14, 2011

People Verses Technology

With the recent upsurge of technology, many companies are employing these technologies in many of their operations including sales, record keeping and as far as customer service. Advertising and publicity are now done more effectively than ever, reaching more customers. Another big area that has also evolved with technology is customer service.

Organizations are now employing sophisticated methods to get feedback from customers and give the appropriate response. Some organizations have however gone too far in their bid to employ these sophistications in delivering customer service to their clients. Customer service is now run entirely by automated systems instead of human beings.

Google has reportedly been running most of its services by automated systems. Automated systems provide help to customers; disseminate information to customers and almost everything. Google Health is being run by an automated system, but offers no live help for the system. It means that sick people using this facility only get to interact with a piece of software and not a human.

The fundamental flaw here is that, software is designed to accept a predictable input and produce a predictable output. Human behavior is however unpredictable. If for instance, the health system is designed to prescribe malaria drugs for a patient reporting with a headache and fever. What happens if a patient walks in with a headache but no fever? Provisions could be made for such cases, but there will always be an element of unpredictability at play. A customer service system that suggests solutions may be ineffective when the user encounters a new problem that was not factored in the design of the system.

In any information system that will be used by people, it is very crucial to offer human help to customers, though it may come at a higher cost. Google must be able to offer human help for its facilities as humans are in a better position to handle unpredictable situations than software and hardware.

Wednesday, April 13, 2011

How to Get Rid of the VirtuMonde Virus the Right Way

Because there have been so many new mutations and variants of the VirtuMonde or Vundo virus, the most common methods and tools available have not been able to completely eradicate this tenacious and vicious virus, and if even one area of your computer remains infected, this virus can spread all over again. I know of several people who have tried the usual tools and methods only to find that this treacherous Trojan remained on their systems and they had to either have it serviced by a technical expert (at significant expense) or go through the agonizing effort of re-installing Windows and all their software programs.

This guide makes sure you don't get fooled by many of the so-called 'Free Computer Scan' offers that say they can scan your computer and fix your VirtuMonde infection for you, which is a common tactic that malicious software creators use to get you to click on even more dangerous and false links or programs that will also corrupt or infect your computer.

What is really helpful about this particular VirtuMonde Removal Guide is that it comes with two sections: one for advanced users who just need the basic steps to eradicate this malware from their computer, and one for novice users who will receive in-depth, simple, step-by-step instructions to ensure a successful cleanup of this nasty virus.

As the author says, "Removal can be incredibly costly and time-consuming. Lending your private computer out to poorly trained technicians to struggle with can cost you time and money."

Most people do not want to go through the trauma of losing all their programs and, in many cases, their data and files as well, which can happen during a re-format of your computer. Here finally is a very easy-to-follow yet advanced guide that gets the virus removal done without the trouble of re-formatting the drive and losing your valuable information.

The author has also bundled the best legitimate free virus tools that you can download from him, if you feel that is all you require. If you need more information, go to virtumondekill.spiritsentient.com. You can simply enter your name and email address and instantly download these free tools. The good thing about these tools is that they have all been tested and verified, and are from secure and trustworthy websites which will not cause you any further virus attacks. A very helpful guide and most highly recommended.

Tuesday, April 12, 2011

Recommended Reads - World of Warcraft

With the amount of lore within the World of Warcraft Series, great novels have been written to accompany and explain it. Here at My Norgannon we have decided to a quick review of some of these novels as we highly recommended that you look into reading some of them. These novels have been written with great detail. Whether you are the novice or the expert on the Warcraft Series, these books are for you.

The Original Series

1. Day of The Dragon by: Richard A Knaak

This novel takes place after the second war. The main plot line is the freeing of Dragonqueen Alexstraza from the Dragonmaw Clan. A Dalaran Mage Rhonin is in charge of freeing her. Rhonin along with the dragon mage Krasus. On their journey to rescue the Dragonqueen they are faced with many challenges along the way. They were attacked by a dragonmaw orc patrol along and faced many similar complecations. My Norgannon considers this a great read.

2. Lord of the Clans by: Christie Golden.

This novel is the story of the rise of Warchief Thrall after the collapse of the horde.

Back of Book Description.

Slave. Gladiator.Shaman. Warchief. The enigmatic orc known as Thrall has been all of these. Raised from infancy by cruel human masters who sought to mold him into their perfect pawn, Thrall was driven by both the savagery in his heart and the cunning of his upbringing to pursue a destiny he was only beginning to understand-to break his bondage and rediscover the ancient traditions of his people. Now the tumultuous tale of his life's journey-a saga of honor, hatred, and hope-can at last be told....

My Norgannon finds this book very interesting and recommend to anyone who is interested in the story behind the rise of Thrall.

3. The Last Guardian by: Jeff Grub

This novel is about Medivh's struggle between evil and good. As he is destined to be very powerful, his decisions can change the very face of Azeroth.

Back of Book Description

The Guardians of Trisfal: a line of champions imbued with godlike powers, each one through the ages charged with fighting a lonely secret war against the Burning Legion. Medivh was fated from birth to become the greatest and most powerful of this noble order. But from the beginning a darkness tainted his soul, corrupting his innocence and turning to evil the powers that should have fought for good. Torn by two destinies, Medivh's struggle against the malice within him became one with the fate of Azeroth itself...and changed the world forever.

War of the Ancients Series

This book series acts as a prequel to Warcraft games and other novels. These help players understand the lore of The World of Warcraft greatly and we highly recommend them. The three following novels are by the writer Richard A. Knaak.

1. The Well of Eternity

This novel takes place months after the Battle for Mount Hyjal. Three warriors from current times were sent back in time from a mysterious rift in the Kalimdor Mountians. These warriors have to convice the Queen to not cleanse Azeroth of the lesser races.

Back of Book Description

In the first chapter of this epic trilogy, the outcome of the historic War of the Ancients is forever altered by the arrival of three time-lost heroes: Krasus, the dragon mage whose great power and memories of the ancient conflict have inexplicably diminished; the human wizard Rhonin, whose thoughts are divided between his family and the seductive source of his now-growing power; and Broxigar, a weathered orc veteran who seeks a glorious death in combat. But unless these unlikely allies can convince the demigod, Cenarius, and the untrusting Night Elves of their queen's treachery, the Burning Legion's gateway into Azeroth will open anew. And this time -- the struggles of the past may well spill over into the future...

2. The Demon Soul

The Demon Soul is the story of the night elves defense of the Burning Legion from their lands. The Burning Legion's current attack led by Archimonde currently stands at the well of eternity. With the defense Malfurion Stormrage and the wizard Krasus lead the Night Elves against the onslaught of the Burning Legion. On their final stand a ancient power awakens and forges a weapon of unimaginable power. The Demon Soul has the power to drive the legion from Azerot completely but its use will cost more than anyone could have predicted.

3. The Great Sundering

As the last novel of the series, The Great Sundering describes the end of the War of the Ancients time line. This includes the Sundering of Azeroth into the two continents that exist today.

Back of Book Discription

The hour of wrath draws near...

The valiant night elves have been shattered by the loss of their beloved general. The black dragon, Neltharion, has claimed the Demon Soul and scattered the mighty dragonflights to the winds. Above all, the demonlord, Archimonde, has led the Burning Legion to the very brink of victory over Kalimdor. As the land and its denizens reel from this unstoppable evil, a terror beyond all reckoning draws ever nearer from the Well of Eternity's depths...

In the final, apocalyptic chapter of this epic trilogy, the dragon-mage Krasus and the young druid Malfurion must risk everything to save Azeroth from utter destruction. Banding together the dwarves, tauren and furbolg races, the heroes hope to spark an alliance to stand against the might of the Burning Legion. For if the Demon Soul should fall into the Legion's hands, all hope for the world will be lost. This then, is the hour... where past and future collide

The Authors who have written these books have put much time into them. We and My Norgannon suggest you all to read some or all of them. It would also be great to pass this information onto your friends as they can find much pleasure from reading them. As these books are numbered, they are not required to read all of them to understand the others. You can read any book from either series and have a good idea of whats going on.

Sunday, April 10, 2011

Head First Java, a Peculiar Style of Learning

A Different Style of Learning

Due to a justifiable reputation for being difficult to learn, the java programming language has long needed a training course that could ease the journey. By adopting an interesting comic book approach that mixes peculiar art works with a clever teaching style, the authors of Head First Java provide an easy to grasp solution to the java education problem.

A Full Featured Java Training Course

Though simplistic in presentation, Head First Java is a fast paced book. After presenting an early introduction into the features of object-oriented programming, the author's move quick to link java into the applications of encapsulation, inheritance, and polymorphism. The book addresses the GUI programming front, network programming, midi sequencing, and the command lines of the java library. Though sometimes limited in content, the range of topic coverage is considerable. Every reader will close the final pages with a workable foundation in java application.

Advantages

Head First Java targets experienced programmers. The material, as presented, assumes that the student possesses a reasonable familiarity with several basic programming topics. Yet the applied approach to learning is intuitive in nature, almost equivalent to a child's word game. The difficult components of the object-oriented programming design model are exposed in easy to understand byte sized nuggets. Concepts like inheritance and polymorphism take on a new aspect of reader clarity. Even the beginner programming student can profit from this book.

Disadvantages

While resourceful and helpful, the strange teaching methods used by the authors of Head First Java are sometimes offensive in nature. If crude mannerism has become a necessary component of effective teaching, Kathy Sierra and Bert Bates have hit the mark.

Final Points

The teaching style used in Head First Java resides outside the world of mundane education. The book, though at times crude, is generally acknowledged as a "fun" read that successfully accomplishes its primary purpose. It teaches the student how to effectively apply the java programming language.

Acquire the book, apply its wisdom to the challenge of learning Java, and have some fun with the illustrations to boot. Follow along through example, practice, and corny jokes as Kathy Sierra and Bert Bates reduce the java coding language into a manageable and usable designer's tool.

Friday, April 8, 2011

Interview with Roland Hughes, Author of "The Minimum You Need to Know" Series

Today, Tyler R. Tichelaar of Reader Views is pleased to be joined by Roland Hughes, who is here to talk about his "The Minimum You Need to Know" series, which includes "The Minimum You Need to Know to Be an Open VMS Application Developer," 1st Impression Publishing (2006), "The Minimum You Need to Know About Logic to Work in IT," Logikal Solutions (2007), and "The Minimum You Need to Know About Java on OpenVMS," Logikal Solutions (2006).

Roland Hughes is the president of Logikal Solutions, a business applications consulting firm specializing in VMS platforms. Hughes serves as a lead consultant with over two decades of experience using computers and operating systems originally created by Digital Equipment Corporation (now owned by Hewlett-Packard).

With a degree in Computer Information Systems, the author's experience is focused on OpenVMS systems across a variety of diverse industries including heavy equipment manufacturing, pharmaceuticals, stock exchanges, tax accounting, and hardware value-added resellers, to name a few. Working throughout these industries has strengthened the author's unique skill set and given him a broad perspective on the role and value of OpenVMS in industry.

Mr. Hughes's technical skill sets include the following tools that enable him to master and improve OpenVMS applications: DEC/VAX C, DEC/VAX C++, DEC BASIC, DCL, ACMS, MQ Series, DEC COBOL, RDB, POWERHOUSE, SQL, CMS/MMS, Oracle 8i, FORTRAN, FMS, and Java, among others. Being fluent in so many technical languages enables Hughes to share his knowledge more easily with other programmers. This book series is an effort to pass along some of his insights and skills to the next generation.

Tyler: Thank you for joining me today, Roland. Would you tell us first what makes your books stand out from other books about Java and VMS?

Roland: For OpenVMS, that's easy. There are no other application development books currently in print for it. There are quite a few systems management and integration books out there for it, but none focusing on application development or even language usage.

As to Java, I did not drink the kool-aid in Java Town, and you won't find my body stacked in one of the piles being discovered there. I work with Java when I have to. It is not, and should never be the language of choice for anyone serious about application development. My book on Java dives right into the hard stuff: Calling system services, using run-time libraries, reading and writing RMS indexed files, interacting with the user on a VT-320 terminal. You don't find any other Java books talking about such things because their authors don't grasp enough about the language to accomplish it.

Tyler: You said Java "should never be the language of choice for anyone serious about application development." Why is that, and why do you think other authors have difficulty grasping it?

Roland: One has to define first "serious application development." While the WEB may become a serious portion of income for many businesses, it should never be serious application development. All of the serious application development occurs on the back end. We now call this SOA. You put a tiny little WEB service up which makes a secure call to a back end process that actually does all of the work.

Java is unfit for back end server development for the same reason almost all 4GL tools were unfit. They are interpreted. OK, they are p-compiled and that is interpreted. You cannot get enough performance, robustness, and security from an interpreted tool set.

If you look at most SOA implementations now, they are putting little WEB services up which communicate via some proprietary messaging system to a pre-existing back end which was written in COBOL, BASIC, FORTRAN, or some other language the trade press has long forgotten about.

Your question is its own answer: "Why do you think other authors have difficulty grasping it?" They are authors, not professional software developers. They are paid by a marketing war chest that has funneled money to one of the large publishers. The large publisher gives them a $4k-$5k advance and tells them to drink the Kool-aid with this book. They also tell them they have to put out 5 additional books this year per their contract. Exactly how much skill, knowledge, and research goes into any technology book put out by a large publishing house? Zero. They are busy churning out oatmeal for the masses.

When I wrote "The Minimum You Need to Know to Be an OpenVMS Application Developer" I took an unpaid year off to write that book. Had I been working for a publisher, that book never would have been printed. Assuming I was allowed to write it, the book would have been split into 9 different books, each one a watered down shadow of what the book I put out myself currently is.

Tyler: What do you think should be the language for application development and why?

Roland: That answer really depends upon your platform and the tool set you are working with. If you decide you only want to work with RMS indexed files, then hands-down DEC BASIC is the tool of choice. You must be aware that you have limited the size of both your application and your company by choosing to use RMS Indexed files rather than a relational database. Once a single indexed file starts spanning multiple disk drives it becomes very slow to access.

You decide, for whatever reason, a primitive relational database will be your data storage method of choice. You choose MySQL because it is free. You are limited to C/C++ as your development language on most platforms when using that database.

If you decide to use the best of the best in database technology, RDB on an OpenVMS cluster with fully distributed databases, you can literally choose any language supported on the platform, even Java as the Java book in this series shows.

In today's world, you choose your tools first: screen management, database/storage, messaging. Then you pick one of the languages that work with the tools you have chosen on the OS you choose to run.

Tyler: For the layperson, would you tell us a bit about OpenVMS and its role in the computer industry?

Roland: OpenVMS was and still is the most advanced operating system ever created by mankind. In the 1980's VMS gave the business world clustering and set the standard so high no other operating system has even come close to the implementation. There are a lot of OS's and vendors of OS's who will claim they have "clustering" but it is untrue. They have to spin a new definition of clustering, in most cases down to "we can spell the word clustering therefore we must have it." No version of Unix or Linux actually clusters. This is something Oracle is finding out the hard way with their RAC10 product and some much publicized travel site outages.

Were OpenVMS re-introduced today as a brand new operating system it would set the entire IT industry on its ear. Most of the IT industry is waking up to the fact that no matter how many $800 PC's you stick on blades, it is not a stable enough platform to run your company on.

Tyler: Roland, I must admit, I am not overly computer-savvy, and I find it difficult to communicate with IT people because of the jargon and the technicalities of technology. Therefore, I am surprised and pleased to meet someone who writes books about computers. What made you decide to be an author about technology?

Roland: It's the field I work in, and it is highly misunderstood. The industry has been reduced to 4-color glossies and MBA's making knee-jerk decisions based upon which product seems to have the most 4-color glossies in the press this week. We have to change that. There is a very troubling mindset in upper management that IT workers are just like the box stackers on an assembly line. This has led to a mad rush to off-shore IT and to flood this country with H1-B workers. Besides decimating the economy, these decisions are decimating business. From the 1970's through the 1980's a company's business edge was its IT department. This defined how your business ran and let you outrun your competitors. Now there is a trend to use the exact same software as everyone else. You no longer have a business edge, so MBA's enter a price war to outdistance their competitors. All a non-IT person needs to do is read the announcements from the SEC investigating accounting practices, stock options, and the rash of other scandals to see where price war mentality puts you.

Doomsday type people have been preaching we will eventually fight a world war in the Middle East over oil. If present trends do not change, we will fight a world war to get our source code and technology back long before we go to war for oil. Someone needs to put what we will need to recover from that war in writing long before it happens. They also need to point out that it is coming.

Despite what the off-shoring contracts say, many corporations no longer own their software. The data centers it is hosted in are in another country. If the owners of that center cut the network links, how does that company continue to function?

Tyler: Wow, Roland. I never thought about technology in that global of a way. What do you think is the solution to this situation? Is the situation something that companies need to solve for themselves or is government intervention required?

Roland: Businesses will not solve it for themselves. They have run headlong off this cliff and are too busy looking for another profitable scam that will let them avoid prison (like back dated stock options did for years).

Government intervention will happen, but not for any of the reasons you might think. Some incredibly large and stupid company (think Oracle or Microsoft) will have 70-80% of its source hosted on off-shore services (both of these companies have close to that in off-shore work now if you can believe the numbers floating around). At some point an entity or party with a fanatical national policy will take control of the government in that country and nationalize all of that source code. (Cuba did this when Castro took over, and other countries have done the same, so I'm not really stretching anything here).

Imagine what happens when those multi-million dollar Oracle products are no being sold as Alah-DB or some other radical name for $50.00/copy. Massive amounts of campaign funds get deposited to the re-election campaigns of all federal officials and congress declares war on the country that did this to protect Oracle (or Microsoft). Tens of thousands of your sons and daughters come home in body bags because corporations were both too stupid and too greedy to realize this off-shoring thing was a bad idea.

Take a look at GM and the other large companies off-shoring all of the software required for day-to-day operations. What happens when the third world country they off-shore to has the same thing happen? Unless GM forks over billions to "license" the now nationalized software, all of its plants and sales idle, putting hundreds of thousands out of work all at once. Same thing happens. Campaign contributions change hands and your children start coming home in body bags.

What scares me the most is that the off-shore companies themselves are going to force this to happen. Infokall, USTech, and the other large off-shore companies are built on a model of what amounts to slave labor. You are seeing articles in the business magazines about them complaining of talent sniping and a shortage of skilled developers willing to work for what they are willing to pay. Most of them are now opening offices in Korea and other countries which appear third world to Indian standards. These guys will pull out of their home countries overnight and open the door for some radical group to be backed by millions of now unemployed IT workers.

The move to Korea was really scary to hear about. U.S. troops have spilled blood there before.

Tyler: Roland, let's go back to your books. On your website, you state, "These books give IT people the information we actually need rather than the information the magazines say we need." What do magazines say IT people need that they don't, and why do the magazines have it wrong?

Roland: You have to understand how the "Industry Analyst" and trade magazine industry have operated for the past two decades to understand why neither are a good source of information. Both are funded by advertising dollars; both will deny it, but there it is. When a new product comes out and a vendor opens up its war chest, its first item of business is to become a paying subscriber to one or more of the "Industry Analyst" firms. This gets their product pitched to those in the IT industry subscribing to the service. It also gets Big-X consulting firms pitching the new product as well. Tons of articles appear in the weekly trade press stating how this new product is a Mega-Trend and the greatest thing to hit the industry since the semi-conductor.

This leads to knee-jerk decisions that launch countless "pilot projects" at various companies. These pilot projects all require some form of licensing for the product. The vendor then publishes this massive number of licenses being purchased (even if they are short term 120 day things) and suddenly it really looks like this is a train coming down the mountain at you. It's not. Until the new product replaces the actual core bread and butter systems at the company, it is nothing more than a flash in the pan. It takes a minimum of seven years to replace a core business system and have it settle in.

A core business system is defined as the complete flow: Order Entry, Customer Management, Inventory, Warehousing, Picking, Shipping, and Invoicing.

Let me put it to you another way. The language with the largest installed base in the world is COBOL. This is the language of many core business systems. There are millions of new lines of COBOL code written today and added to the billions of lines in production already. Exactly how many weekly or monthly IT magazines do you see writing articles about COBOL? None. It is a mature technology and doesn't have vast quantities of cash being dumped into its marketing.

Here is an interesting question for you to research on your own. Exactly how many college IT courses have COBOL as a mandatory course?

Tyler: Roland, I'm especially intrigued by your book "The Minimum You Need to Know About Logic to Work in IT." Your website suggests that logic isn't taught in college courses anymore, and consequently most IT people are unemployable. What do you see is the problem with IT college courses?

Roland: College courses are hamstrung by a lot of things, most of them fall into two categories: funding and tenure. I honestly thought that Y2K was going to fix college courses. There was evidence of it. Two years prior to Y2K hitting, a couple of forward thinking companies bought an IBM mainframe for a local junior college. They installed it and provided instructors. The governing body of the college was informed it would teach this course and actively recruit students for it. These companies knew that even graduating 50 students per term, they couldn't satisfy the need they were about to have inside of two years.

Tenure is a dangerous trap. It opens the door to some really lazy behavior. If you take a look at the college text market, the only books professors consider come completely packaged with test, scantron answer cards, overheads, and lecture notes. The instructor needs to add almost nothing to the course and in many cases doesn't.

Colleges don't have massive amounts of funding; even many of the private colleges only teach what they get for free when it comes to technology. Supporting a mainframe or midrange computer requires quite a bit of cash and special computer rooms. It is cheaper to scatter donated PC's around the campus and teach only what will run on them for free.

Colleges got trapped into trying to chase a market funded by a vendor war chest. When businesses said they needed IT professionals with WEB skills, colleges taught only the WEB skills. All of the other knowledge IT professionals were assumed to have didn't get taught. What you ended up with was someone who could design a really pretty WEB page, but couldn't communicate with the back end business systems or understand them. Why pay $65K/yr starting salary to a graduate like that when you can get the same unskilled person in a third world country for $10/day?

I have found very few colleges today that teach logic to IT people. The reason is that you can't make them understand how logic helps them if you aren't going to teach them the 3GL business system languages like COBOL, BASIC, C, etc. Logic is hard to understand in a point and click WEB world.

Tyler: Roland, when I introduced you, I mentioned that you are the president of Logikal Solutions, a business applications consulting firm specializing in VMS platforms. As a business consultant, if you were asked by a university that wanted to start an IT student program, to assist them, what would you do to make sure the students are prepared for the future?

Roland: They need to have the students spend their first three weeks (before committing to the program) studying the growth of off-shore companies, the labor rates being paid in those countries, and the unemployment rate among IT workers in the US. They need also to be informed of all the other career opportunities that are out there. They need to read the articles that have appeared in business and IT publications stating that IT workers are now "labor" and not knowledge workers as we were classified in the 70-80's.

Once the candidates have gone through that...assuming they start with 3-4000 for those first three weeks, they need to tell the one student that still wants to learn IT after all of that to go to another school.

Honestly, given the situation management has created in this country and globally, I cannot ethically recommend ANY college student to go into the field of IT. Until a tragedy of massive proportions happens, IT will not be a rewarding or well paying field. IT is currently not even respected by corporations anymore. MBA's sit through a one-day training course on how to create a contact manager using Microsoft Access, then get their certificate to manage IT projects. This is how we got where we are.

Personally, I do not think you will find an IT curriculum being offered at US colleges in fewer than five years. The last I read is that enrollment is down over 80% in IT programs nationwide. MBA's have themselves to thank. Some colleges have completely closed the curriculum and now only offer a few courses in WEB page design and Java coding for the WEB.

Tyler: What advice would you give today to students interested in pursuing an IT or programming career?

Roland: Right now, I would tell them not to pursue it. Become a water well driller or a diesel engine mechanic. IT is headed for a train wreck and we are less than five years away from it. The mad rush to treat IT workers like warehouse box stackers has lead to the beating down of IT salaries and massive amounts of fraud in the H1-B program. A small backlash against the off-shoring has already started with some high profile contract cancellations. The big hammer will fall when more H1-B workers get arrested by Homeland Security for acts of terrorism. After that happens, the H1-B visa will be abolished. Off-shoring companies will find themselves tightly restricted. You won't see thousands of IT workers slipping over here on vacation visas to work many months tax-free. IT workers will once again be respected as knowledge workers and salaries will reward those who know.

Tyler: Roland, what makes your books stand out and fulfill a need college courses have missed?

Roland: Logic is the fundamental tool of IT. If you do not understand logic, then you do not understand the fundamental principals behind IT. You didn't earn a degree; you were given one.

Tyler: Roland, I was surprised to learn your book "The Minimum You Need to Know to Be an OpenVMS Application Developer" is the first book in ten years on the subject. With the way technology is so rapidly changing, how is it possible ten years have elapsed without a book being written on the subject?

Roland: That's easy. HP is the third owner of OpenVMS. It started out with Digital Equipment Corporation who created an OS that was 30 years ahead of its time. Compaq then bought DEC, and being a PC company, had no idea what to do with a midrange system. Finally HP bought Compaq. HP has had a really sad excuse for a mid-range OS for many years. You might have heard of it: HP-UX. They sink vast amounts of money into marketing that lesser product. If that money were put into marketing OpenVMS, the HP-UX product would disappear inside of three years. HP is able to perform only maintenance on OpenVMS and have the OS add millions if not billions to its bottom line.

The installed base for OpenVMS is large. Companies that use it know what quality is. They also know the up-time for an OpenVMS cluster is measured in decades, not hours like it is for a PC network. Some of you may have read the article in "ComputerWorld" some time back. When the twin towers fell, the trading companies which were using clustered OpenVMS systems in multiple locations continued to trade until the end of the trading day. They had an outage of less than 15 minutes while the cluster verified the other nodes were not going to respond, then recovered their transactions and continued on. No other OS provides that level of "Survive the Fire" design.

Put yourself in the shoes of upper management at HP. You've sunk billions into this HP-UX thing over the years. OpenVMS has a large and loyal installed base despite every company that has tried to eliminate it over the years. Doing almost nothing for OpenVMS still has it adding millions if not billions to your annual bottom line. If you push OpenVMS, your flagship HP-UX will vanish from the market place. Do you tell the world you were wrong or do you continue sinking millions into HP-UX hoping against hope that it will one day catch up to OpenVMS?

Tyler: In "The Minimum You Need to Know About Java on OpenVMS," your first chapter is "Why Java?" Will you answer that question for us?

Roland: That question is best answered by reading the book.

Tyler: Roland, overall, what do you think makes your series of books stand out from all the other books on Java and programming?

Roland: I wasn't paid to write them. I wrote these books on my own time and published them with my own money. I wasn't paid by some publisher to crank out six books per year aimed at the least common denominator of the marketplace. This left me free to cover the topics I wanted and knew needed covering.

Tyler: Roland, what do you find most rewarding about programming and writing about our ever-changing technologies?

Roland: Technology really isn't "ever-changing." That's a phrase the trade press has been cramming down our throats for decades. Technology is forever rehashing old and sometimes bad ideas. The most rewarding part about writing is being able to point out just what idea is being rehashed this week by the trade press and "industry analysts."

Tyler: Roland, you have been involved with computers and programming for twenty years, back to when computers were just becoming common items in households. You have seen a lot of changes in that time. What have you found to be the biggest learning curve in keeping up with technology?

Roland: Convincing MBA's that what they are seeing in a 4-color glossy isn't new technology, it is a rehash of technology that either didn't survive or shouldn't be rehashed.

When you read through this series of books you will find a section where I cover how PC's rehashed mistakes mainframes and midrange computers made a decade before. You will also find a section talking about how all of these "new technologies" which let developers link directly to databases from WEB pages is a one way ticket to prison just waiting to be punched.

Tyler: Roland, you seem to have a bleak outlook for technology in the next few years. If you had a crystal ball, what would be your prediction for what technology and computers will be like in fifty more years?

Roland: Fifty is a really long number to look out. DEC had the best minds in the industry working for it and they only looked 30 years out. There are really three potential outcomes.

Outcome 1: Greed and corruption win. There are absolutely no IT jobs in the US, Western Europe, or England. Only a handful exist in Russia. All IT work is done by what was once third world nations. They bleed us dry. The former technology leaders now have a culture that exists of two classes, MBA's and those making less than $30K/yr no matter whether they build houses or work at 7/11. The domino effect caused by losing the IT workers caused a complete obliteration of the middle class by wiping out the industries which relied on them spending money (expensive homes, $70,000 SUV's, movie and music industry, etc.). It's the second dark ages.

Outcome 2: The SEC saves the world. During a brief respite between industry wide financial scandals the SEC stumbles into an accounting cover up of off-shore project failures by a blue chip company. They begin a very deep and public investigation. Heads of the company go to prison and the gory story of how papering over off-shore failures was common practice rattles the investing community. A cursory inspection of all publicly traded companies turns up that the practice was wide spread. In a massive plea bargain, all listed companies end their off-shore contracts within a month, then begin an examination of what systems they have still actually working. The mainframe and midrange systems still running their core business systems even after the company publicly declared they had converted everything to $800 pc's running Windows or Linux turn out to be the only system still running. A decade of purging happens during which, students are paid to go to college for core IT skills: Logic, 3GLs, and relational databases.

Outcome 3: Greed alone wins. The off-shore companies working in India faced with having to pay real wages and unionized programmers flash cut their operations over to Korea and other companies in a week's span of time. Millions of disgruntled IT workers take to the streets. Extremist groups move in and recruit them. These are educated people with a little bit of money, not the usual extremist fair. One or more large US companies finds all of their software nationalized by a new extremist government. We end up in a massive war with the outcome uncertain. Everything we want can be destroyed by a bombing raid or simply deleted by the current government of the country.

Tyler: Roland, would you tell our readers your web site and what further information they can find there about your books?

Roland: There are actually two sites. For information about the current books they can visit http://www.theminimumyouneedtoknow.com. For information about other books or my company in general they can visit http://www.logikalsolutions.com.

Tyler: Thank you, Roland, for joining me today. It has been a real education. I hope your books become popular and lead to wiser and better IT decisions and work.

Thursday, April 7, 2011

Netbook Review

You may or may not have heard of the term "Netbooks". They seem to be all the rage in personal computing these days. So what are they? Netbooks are the new class of mobile computers that offer an alternative to laptops. Basically, they are a smaller version of the laptop, both in form factor and computing ability to execute resource intensive computing applications. They may very well be the next revolution in mobile computing. Computer manufacturers are now offering a scaled down version of the ubiquitous laptop. The alternative they are offering is one that is smaller, thinner and inexpensive. Inexpensive as compared to the price of a regular laptop and in some cases even less expensive than a mobile phone. So is this scaled down version of a computing platform for you? Are you willing to give up your laptop for a netbook?

Before you decide on purchasing a netbook, it would be good idea to identify and understand your requirements for a mobile computing platform. What do you do with that current laptop of yours? Chances are that you use it more often to surf the web, run office applications for document processing, spreadsheets, presentations, email, etc. If you are a savvy web user, you probably could do all of this on the web. Is there any local application on your laptop that could utilize the entire computing resources of your laptop? This probably is a rarity for most laptop users. Games, photo, video, music editing applications, etc., could be part of the mix but even some of these have online alternatives.

Most netbooks run windows software. The operating system that comes installed is mostly Windows XP. So there is nothing new on the OS front that users would require to learn. Specifications in general include the Intel Atom N series chip with a clock speed rating of 1.6 GHz and installed RAM at 1 GB with the ability to expand to 2 GB. A screen size of 10.1" TFT may be a limiting factor for some users, but given the clarity of screens today and the primary motivation being a smaller form factor, this could be easily overlooked.

Netbooks are available from most major computer manufacturers most notably from Acer and Asustek. Both Acer and Asustek have a wide product variety and attractive price points, especially suitable for students and business users. Netbooks could serve as the standard computing platform for students in schools, colleges and universities. Small and medium business owners and corporate executives who are out and about, could also benefit from netbooks. Sales force personnel who are constantly on the move visiting customers, could use netbooks to connect with back office applications over the web from a customer location.

Today, more work is being done on bringing netbooks capable of working with different operating systems (e.g. Linux), chip sets etc., to make low cost computing feasible for all user groups. Looking forward into the future, you can expect to see faster, thinner and less expensive computing platforms. Click on Netbook Review to see a list of the latest netbooks available. Compare features and specs to find one that would suit your needs the most.

Wednesday, April 6, 2011

PC Secret Formula Review - Transform Slow PC Into Speed Monster

Having a slow PC can be a pain in the neck, and it certainly takes the fun out of using your computer. But before you throw your sluggish PC out of the windows and go buy a new one, check out an ebook PC Secret Formula first. It could save you some money.

Also, don't call the computer service man and pay him $50 an hour to do some basic things like cleaning up your PC or defragmenting the hard drive because you can do all these by yourself easily even though you know nothing about computer except for switching it on and using Microsoft Excel. PC Secret Formula will show you how to transform your slow PC into a speed monster in minutes.

So don't worry if you're not a technically-challenged type of person, the author of PC Secret Formula has done a great job in making the report and the video tutorials very easy to understand. Anyone who can read or watch a video can follow the steps in PC Secret Formula. There is no complicated jargon, it's all step-by-step and screenshots are provided where needed.

And all the tweaks, tips and techniques presented in PC Secret Formula will NOT harm, erase or damage any aspect of your PC because you are not going to touch any of the files or registries, so please dont worry. You're going to learn advanced PC performance techniques that most people (even the professionals) haven't seen before. After reading the report/ebook and apply some of the tips, you will not only notice immediate improvements in your computer performance but I'm sure you would like to show off your new found skills to impress your friends :-)

Everyone knows that a slow PC is a pain to use. But you can't avoid your PC performance to degrade over time, this is due to the amount of programs we install and uninstall over a period of time. Sometimes we forget how much junks we have installed on our PC. I remember buying products and services that cost me over $200 but they fall short on delivering their promises in improving my PC performance :-(

Here is the sneak peek inside the PC Secret Formula report:

Part 1: The First 5 steps to a Blazing PC.

You'll learn five secret steps used by the author to transform your PC into a speed monster. These are the exact techniques used by the author for his clients and his own computer.

Part 2: Secure Windows.

If security is your concern, you're going to love this part. You'll discover THREE vital things on how to protect and secure your PC that most people don't have a clue about.

Part 3: System Tweaks.

You'll be amazed by how a few simple and harmless tweaks can transform your sluggish PC into a blazing one. Awesome tips indeed!

Part 4: Windows Services Guide.

In this part, you'll learn how to free your PC from those useless programs that are hogging the precious resources. Your PC will breathe a lot better after you implement these steps, so to speak.

Part 5: Windows Cache & Disk Defrag.
Now this part of the PC Secret Formula alone is already worth much more than the price of the report. You're going to discover some secret places to download some amazing FREE software. These are high-quality software and they are free (the owner only asks for voluntary donation, so if you love the tools you can donate some money to the owner). I have installed and used the tools, they are safe and very effective. And you know what? There are many websites that are selling similar products for $40. I know this because I bought those products before. Again, simply amazing! PC Secret Formula is perhaps the best deal on the Net that I've come across so far.

Part 6: Speed Up Windows Boot Time.

Have you ever experienced that after switching on your PC, you'll go and make a cup of coffee, and when you come back to your desk, your PC still not finish booting? Perhaps I exaggerate a bit here but I have seen some PCs that boot so slowly that I feel like wanting to take a short nap. If you've felt this way before, you'll love this part of the report.

Conclusion:

The performance tips revealed in PC Secret Formula are very practical and effective yet they are so easy to implement. You don't need to understand any technical jargons in order to use the tips. If you use PC everyday, you want to have this report by your side. It's a very useful report and it has only 27 pages. I've printed the report and put it in a folder so I can refer to it easily in the future. I will rate this report 10 out of 10 without a single doubt and this is one purchase that I will never regret!

You can find out more info about PC Secret Formula in my blog and also find out how you can be entitled to receive 3 great bonuses. These bonuses are related to online business. So, if you're doing online business, you may be keen to check them out.

Tuesday, April 5, 2011

A Review - Adobe Photoshop CS One-on-One

As the title implies, Deke McClelland gives the reader a one-on-one approach to the wonders of Adobe Photoshop CS. The book provides a comprehensive walk through of the features of Photoshop in a classroom setting where the reader is the lone student and McClelland the teacher.

Deke McClelland is an Adobe Certified Expert and a member of the PhotoshopWorld Instructor Dream Team. He was inducted into the National Association of Photoshop Professionals' Photoshop Hall of Fame in 2002.

This full-color book includes two hours of video tutorials in CD. It features a step by step presentation of real-world projects that are sure to help the reader gain proficiency with Photoshop. The reader is give a rich amount of graphics theory, best practices, and tips for avoiding Photoshop disasters. McClelland's approach to learning Photoshop bridges the gap among available literature on the subject and provides a unique educational experience.

The book is created with the intention of making the seemingly monumental task of mastering Photoshop look like a walk in the park. Inside are twelve lessons, each made up of three to six exercises, illustrated with more than 600 photos, diagrams, and screen shots. Each book-based lesson comes with a corresponding video lesson, included on a companion CD. The exercises are project-based, culminating in real-world projects that readers can show off when they've finished.

The book also contains "Extra Credit" sections that show readers how to tap into Photoshop's powerful features to give their projects a professional polish. Multiple choice quizzes follow each lesson, providing a great teaching tool for educators and a way for new users to test their knowledge.

Rich with "Pearls of Wisdom" gained from McClelland's years of experience, "Photoshop CS One-on-One" is accessible to complete beginners while still offering tips and secrets that even the most experienced Photoshop users are unaware of. Readers are sure to find that the combination of step-by-step lessons and video introduction provide the best learning experience of any Photoshop resource on the market.

The exercises included with each lesson are interesting and fun to do. The end result is almost always something you can be proud to say you created.

Because of its comprehensive approach, understanding this book fully will take some time. Take it slowly and at your own pace. McClelland's wit, literary allusions and breezy writing style help turn a cumbersome, complicated and sometimes mysterious computer application into a user-friendly tool.

Did you find this article useful? For more useful tips and hints, points to ponder and keep in mind, techniques, and insights pertaining to Photoshop, do please browse for more information at our websites.

Sunday, April 3, 2011

Artificial Intelligence Everywhere - A Book Review

Do you ever wonder how our modern day computers came into existence? If you do, then perhaps, you'd like to read some incredible history, and consider all the philosophical debate on artificial intelligence, machine learning, and some of the future perceived uses of this technology. If so, then I'd sure like to recommend an extremely interesting book to you. One that was well ahead of its time, and one that today would still make you think.

Yes, if you are asking, this is a book that's in my personal library. And it is a good book that I'd recommend to you, if this topic interests you. The name of the book is;

"Soft Architecture Machine" by Nicholas Negroponte, MIT Press, MA, 1976, (140 pp), ISBM: 978-02621-4018-8

So, imagine a self creating artificially intelligent CAD CAM software program, which could design buildings, all by itself without a human operator, and these would be buildings that would be more pleasing to humans, than even the buildings that humans build themselves. Now consider artificial intelligence inside your home which constantly manipulates your home for your needs. Sort of like the Bill Gates high-tech home of the future on steroids.

Climate control just happens, it would sense if you were warm or cold or what was needed. Walls would move in, open up as needed, light would be redirected, entire kitchens would fold away, and even the pictures on the wall would change depending on who was walking down the hallway. All that stuff now doesn't seem so exotic, most of it exists, and the rest seems like a very possible future. However this book was written in 1976.

And the folks at MIT were busy figuring out how to design all that back then. Well it's here now, or most of it and the rest will be coming soon. Indeed I hope you will please consider this, and purchase this book if it interests you. Think on it.

Friday, April 1, 2011

PDF Hacks - 100 Industrial Strength Tips and Tools by Sid Steward - Book Review

If you have ever downloaded free ebooks, product manuals, consumer guides, etc from the web you are aware of PDF files. These files owe much of their popularity to the fact that they can be read on any computer with the free Adobe reader. Also, most word processing programs have the capability of converting a document to PDF format with a mouse click. PDF is the acronym for Portable Document Format, a format created by Adobe Systems for document exchange. I was a passive use until I picked up a copy of "PDF Hacks" by Sid Steward. This book really opened by eyes to the many features of this tool.

The first to interest me was PDFtk, or PDF Tool Kit. This is a set of command line tools available for both windows and linux. With PDFtk the user can select specific pages of a document, rearrange them, combine with other books, and essentially create customized reference documents. As an example, I have the usual collection of ebooks on article writing. By combining my favorite pages from each, I had one handy reference source. I even added my own notes to various sections to tie the material together and document the tips and procedures I had discovered.

For some time I have been using the free open source program Inkscape to create vector graphics. Inkscape has many of the same features as Adobe Illustrator. Sid shows how to use pstoedit to create vector files and embed them in a document.

There is a section on adding web style navigation to your PDF document. Buttons can be used to link to online material. It is easy to style these buttons to get away from the usual gray institutional looking buttons.

Hack #66 shows how to copy protect the PDF document you have created. This is very important because of the ease with which documents are passed around on the web. It is very frustrating to spend a lot of time and research developing a commercial product that has real value for the reader only to find that is being distributed by others as a free document.

I knew that Visual basic could be used to access and manipulate PDFs. What I didn't know but learned in Hack #95 was that I could do the same thing with perl. Perl is free, well documented, and has an extensive support community. There are many available perl modules to simplify the code for any project.

PDF Hacks is a great book. Grab a copy and start creating your own books.